INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

We are committed to providing an exceptional level of service and meeting all your needs where possible.

If you are contacting us regarding an order, please make sure you have your order number to hand and then we can process your request efficiently.

Use the below form to contact our customer service team, please include as much information as you can so that we can help you quickly and efficiently.

Exchange or replacement:

In case of Color, size or Dislike Issue within 15 Days

Return or refund

In case we deliver any faulty, damage or wrong product then we are bound to return or refund on customer claim. Delivery Charges cannot be refund. Claim Will be Considered within 15 days after parcel Receiving.


Note:
1: To be eligible for return, your item must be unused and in the same condition that you have received. It must also be in the original packaging.

2: We required receipt or proof of purchase to initiate your Any Type of Claim.

3: Please contact us immediately. We will offer you a full refund or exchange on faulty goods Within 7 Working days.

Refunds (if applicable):

Once your return is received and inspected, we will send you an email or Contact you on your given Contact Number to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your Refund approved, then your refund will be processed and credit will automatically be transferred to your any account that you will share with us within 7 working days.

Ø Sale items (if applicable)
only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Ø Shipping
To return your product, you should mail your product to:
RAHAT EV housing colony Sheikhupura, Pakistan.

Note:

Customer will be responsible for paying shipping costs for exchange or replacement of returned items. Shipping costs are non-refundable. Cost of return shipping charges will be deducted from your refund Total.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

92-322-4242006